What Do the Codes Displayed on REMI Mean?

Understanding the Codes Displayed by REMI

REMI can display different codes on its screen. Some are normal, while others may indicate an issue that needs to be resolved. Here is a quick guide to understanding each display and what to do if needed.

✅ Normal Codes

• 283 to 299: This is REMI’s version number. It updates automatically. Learn more.
• U100: Indicates that REMI has successfully found Wi-Fi and is connecting normally.

⚠️ Codes That May Be Normal or Indicate an Issue

• LOAD: REMI is downloading files (music, updates).
  ➡️ Normal during installation, but if REMI stays stuck for more than 30 minutes, there is an issue. See the solution.
• Spinning Rectangle: Indicates that REMI is loading an element.
  ➡️ If this lasts for several minutes, it may be stuck. What to do?.
• FULL: REMI has reached the limit of 4 registered Bluetooth connections.
  ➡️ Solution: Reset Bluetooth. See how to do it.

❌ Error Codes and Solutions

• PA0: REMI cannot connect to Wi-Fi (often due to router restrictions). Solution here.
• U102 / U202 / U302: REMI cannot find Wi-Fi. See the solution.
• U103 / U203: Incorrect Wi-Fi password. What to do?.
• ASSO / A550: REMI needs to be re-paired with the app. See the steps.
• CHAR: Wi-Fi password contains an unsupported character. How to fix it?.
• 1111: REMI needs to be reset to near factory settings. Instructions here.
• USB / U56: REMI detects a USB connection (normal if connected to a PC, otherwise a power issue). See the solution.

Need Further Assistance?

If you cannot find the answer to your issue, contact our customer support. We will respond within 48 hours.