REMI displays a code between 282 and 299

REMI displays a code between 283 and 299 – What does it mean?

When REMI starts up, it usually displays a code between 283 and 299. This code corresponds to REMI’s current version. We regularly update REMI to improve its performance, and each version is assigned a unique number.

1. Does REMI update automatically?

Yes, REMI updates automatically when connected to WiFi. No action is required on your part!

2. What if REMI displays a code below 283?

If REMI shows a version lower than 283, it means it has not connected to WiFi recently. In this case, we recommend re-associating it so that it can update.

3. What if REMI displays a code between 2283 and 2299?

If REMI displays a code between 2283 and 2299, it means the customer support team is running tests on your device. This only happens if you have recently contacted customer service for an issue.

This test mode is temporary. If your REMI continues to display this code for an extended period, please contact customer support.


Code displayed on REMI
Does this answer your question?
Yes
No
Sorry about that
How can we improve it?
Submit
Thanks
Your feedback helps improve this answer for everyone.