REMI displays USB or U56
REMI displays USB – What should I do?
The USB display on REMI means it is in file transfer mode. This is normal when connected to a computer to add music or stories.
1. When does REMI normally display USB?
When REMI is connected to a computer via USB, it automatically switches to transfer mode. You can then add or delete music files in the MyMp3Music folder.
To exit this mode, unplug REMI from the computer and reconnect it to its power adapter.
2. REMI displays USB permanently – What should I do?
If REMI displays USB even when connected to its power adapter, it indicates a power issue. Follow these steps:
- Check the connection: First, plug the USB cable into the adapter, then plug the adapter into the power outlet.
- Try another adapter: If REMI still displays USB, use another USB adapter (5V, minimum 1A).
A faulty or low-quality adapter can prevent REMI from functioning properly. Use a standard adapter that complies with USB specifications.
3. Contact Customer Support if the issue persists
If REMI still displays USB after changing the adapter, contact our support team. Please provide:
- The model of the USB adapter used.
- A photo of the USB display on REMI.
Our team will respond within 48 hours to help resolve the issue.
