How to Replace the Cable?
How to Replace REMI’s Cable?
If your REMI is not turning on properly, randomly shutting off, or if the power cable has a loose connection, it may need to be replaced.
First, check the condition of the cable:
- Is the cable cut, frayed, or damaged? It needs to be replaced.
- Does the cable move, causing REMI to turn off unexpectedly? There may be a loose connection.
⚠️ Is Your REMI More Than 5 Years Old?
If your REMI is over 5 years old, the cable may be soldered internally. In this case, do not attempt to replace it yourself and contact Customer Support for assistance.
1. Opening REMI to Access the Power Cable
- Unscrew the 2 screws located under REMI.
- Carefully lift the keyboard to access the interior.
- Gently pull the internal component of REMI out of its casing.
- Unscrew 2 additional screws to open the internal part.
Video Tutorial for Disassembling REMI:
2. Replacing the Power Cable
- Locate the USB connector inside.
- Gently unplug the old cable.
- Plug in the new cable, ensuring it is securely connected.
Note: When reassembling, make sure to properly reposition the temperature sensor.
3. Reassembling REMI After the Replacement
- Place the internal component back into REMI’s casing.
- Reinsert the 2 internal screws.
- Close the keyboard and screw in the 2 external screws under REMI.
Need Help?
If you have any questions or encounter any difficulties, contact us. We are available to assist you with this process.
Purchase a New Cable
You can order a new compatible cable for REMI directly from our website: Buy a Power Cable for REMI.
